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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It offers comprehensive information about all the actions that you can perform on the given page. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive range of how-to videos clarifying how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a look at our comprehensive Frequently Asked Questions database, which includes questions asked by real clients and offers practical solutions. We frequently update our FAQ database with new Q&A's so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can contact our fantastic team of customer support engineers available 24x7 and eager to help you with any query. Each trouble ticket you open will be answered within 1 hour (the average trouble ticket response time being just twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 164680

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com